★ New 2026 · Version 4 available

The innovative and field-proven Carrier Service Factory 4 for telephony network operators

Now available: The Carrier Service Factory 4 – the major 2026 release.

Swiss-based ConverCom AG has been a solution provider for telephony network operators since 1999. We are the architect and builder of the Carrier Service Factory 4, the highly available service production facility for telcos. SIP-based and built on the latest state-of-the-art technologies, Carrier Service Factory 4 enables our customers to efficiently deliver tailor-made value-added services and cost-effective network-optimization services for your competitive edge.

For tailor-made value-added services

Use the Carrier Service Factory 4 and our innovative, intuitive SCE Service Creation Environment to create tailor-made value-added services for your customers – with intelligent routing and fully integrated media resources featuring multichannel (fax, e-mail, SMS, video, social media) and voice automation (ASR, TTS).

For cost-effective network-optimization solutions

With the highly flexible SCE, all carrier requirements can be implemented flexibly – also with regard to network optimization with number portability.

With comprehensive support

For the high availability of your carrier services: 24x7 support and a smart organization with short lines of communication, close customer relationships and highly motivated staff.

With outstanding value for money

Thanks to a lean organization and the legally and technically optimized use of open source.

Documentation

Discover the full feature set of the Carrier Service Factory – from the product overview to what's new in Carrier Service Factory 4. Security AI-reviewed.

Product Overview

Contact

ConverCom AG
Zürcherstrasse 61
8800 Thalwil, Switzerland
Tel +41 44 716 50 00
Fax +41 44 716 50 09

Commercial register no.: CHE-105.130.610
VAT no.: CHE-105.130.610 MwSt
Managing Director: Tinetta Gilli