ConverCom AG

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Carrier Service Factory 4

The carrier-grade SIP telephony platform for building, running and managing intelligent voice services – without any switch programming. Choose the feature overview you need below.

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Product Overview

Carrier Service Factory 4 Features

The complete, high-level feature list of the entire platform – from the Service Creation Environment through routing, media, speech & AI to security, APIs and operations.

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Version 4

Carrier Service Factory 4 – Feature Overview

What's new in Carrier Service Factory 4: the new visual flow editor, powerful integrations, AI-assisted tools and a comprehensive security and reliability package – AI-reviewed.

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At a glance

Carrier Service Factory 4 replaces the classic Intelligent Network (IN) with a modern, web-based toolset. Call flows are designed visually, connected to your data and systems, and put live in minutes. The platform is typically operated on-premises, is highly available across two sites and scales horizontally.

Also available in German: Carrier Service Factory 4 Features (DE) · Carrier Service Factory 4 Feature-Übersicht (DE)